Sources list for IMPORTANCE OF RELATIONSHIP DEVELOPMENT:

The Importance of Relationships, available at: http://www.strugglingteens.co m/opinion/relationships.html, The Importance of Relationships, available at: http://www.strugglingteens.co m/opinion/relationships.html, accessed on: May 4, 2004
Teacher-Student Relationships

Berger, Allen N. & Udell, Gregory F. 2002. Small Business Credit Availability and Relationship Lending: The Importance of Bank Organisational Structure. Economic Journal, February.
The Deregulation of Australian Financial Systems

*U.S. China Relationship Important to New Century: George Bush.* Xinhua News Agency, October 17, 1998. WWW.elibrary.com, February 17, 1999.
China: The Awakening Giant

Neff, T. M. (2002). What successful companies know that law firms need to know: The importance of employee motivation and job satisfaction to increased productivity and stronger client relationships. Journal of Law and Health, 17(2), 385.
Commercial Aviation

Swift Ronald S. (2000), Accelerating Customer Relationships----Using CRM and Relationship Technologies. Prentice-Hall.
Customer Relationship Management

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